Terms of service.
Last updated: [date]. These are the terms that apply when you buy from us or use this website. Please read them before you place an order.
1. Who we are
This website is run by College Classics, a trading name of [Company name] Ltd, registered in England & Wales (company number [00000000]) with its registered office at [registered address]. You can reach us at [email address] or through our contact page.
2. Using the website
By using this website or placing an order you agree to these terms. If you do not agree with them, please do not use the site. We may update the site and these terms from time to time; the version published on the day you order is the one that applies to that order.
3. Orders and contracts
When you place an order we email you to confirm we have received it. That email is not an acceptance of your order. A contract between us is formed when we dispatch your items and email you to say so. We may decline an order, for example if an item is out of stock, if there is an obvious pricing error or if we cannot verify your details. If we do, we will refund anything you have paid.
4. Prices and payment
All prices are shown in pounds sterling (£) and include VAT where it applies. For deliveries outside the UK, import duties and taxes are worked out at checkout wherever possible; anything not collected at checkout is payable by you on delivery. Payment is taken when you place your order, through our payment provider. We never see or store your full card details.
5. Delivery
We dispatch from our workshop in England. Delivery times, costs and destinations are set out on our delivery page. Delivery dates are estimates, not guarantees. The goods are your responsibility from the moment they are delivered to you.
6. Returns and exchanges
You have 30 days from delivery to send back unworn items with their tags still attached, for a refund or an exchange. Full details, including how to start a return, are on our returns page. This does not affect your legal rights, including your right to cancel a distance sale within 14 days of delivery under the Consumer Contracts Regulations 2013.
7. Made-to-order and personalised items
Items made to your specification or personalised for you (for example custom colours, lettering, embroidery or team orders) are made specially for you. They cannot be cancelled or returned once we have started making them, unless they arrive faulty. We will always tell you before you order whether an item is made to order.
8. Faulty items
If something arrives faulty or not as described, tell us as soon as you can, with your order number and a photo. We will repair, replace or refund it in line with your rights under the Consumer Rights Act 2015.
9. Sizing and colours
We publish the measurements of every size in our size and fit guide. Colours on screen can look slightly different from the real thing, depending on your display.
10. Intellectual property
Everything on this website, including photographs, text, designs and logos, belongs to us or is used with permission. Please do not copy or reuse it without our written consent.
11. Our liability
Nothing in these terms limits any liability that cannot legally be limited, including liability for death or personal injury caused by negligence, or for fraud. Subject to that, we are not responsible for losses that were not a foreseeable result of us breaking these terms, or for indirect losses such as loss of profit.
12. Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you live in Scotland or Northern Ireland you may also bring a claim in your local courts.
Questions about these terms?
Write to us at [email address] or through the contact page and a real person will answer.