Privacy policy.

Who is responsible for your data

College Classics, a trading name of [Company name] Ltd (company number [00000000], [registered address]), is the controller of the personal information described here. You can contact us at [email address].

What we collect

• Contact details: your name, email address, phone number and your delivery and billing addresses.
• Order details: what you bought, sizes and colours, how it was delivered and your order history.
• Payment details: handled securely by our payment provider. We do not see or store your full card number.
• Messages: what you send us through the contact form, by email or on social media.
• Device and usage data: the pages you view, your browser, your approximate location and how you found us, collected through cookies.
• Marketing choices: whether you have subscribed to our emails.

You give us most of this yourself. The rest is collected automatically when you use the site.

How we use your information

We use your information to take and deliver your orders, take payment, handle returns and exchanges, answer your questions, keep our website secure, prevent fraud and meet our legal and tax obligations. If you have asked us to, we also use it to send you news about new colourways and offers.

Our legal bases

Under UK data protection law we need a reason to use your information. We use it because we need it to carry out our contract with you (orders and delivery), because the law requires it (for example accounting), because you have given consent (marketing emails, non-essential cookies), or because we have a legitimate interest in running and improving our business in ways that do not override your rights.

Who we share it with

We only share what is needed with the companies that help us run the shop: Shopify (our online store platform), payment providers, couriers and delivery partners, email and analytics tools and our professional advisers. They may only use your information to provide their service to us. We never sell your personal information.

Transfers outside the UK

Some of these companies are based outside the UK. Where that happens we make sure appropriate safeguards are in place, such as an adequacy decision or the UK International Data Transfer Agreement.

How long we keep it

We keep order and accounting records for as long as the law requires, which is currently six years in the UK. Marketing details are kept until you unsubscribe. Messages are kept for as long as we need them to deal with your enquiry and any follow-up.

Your rights

• Access: ask for a copy of the information we hold about you.
• Correction: ask us to fix anything that is wrong or out of date.
• Erasure: ask us to delete your information, unless we have to keep it by law.
• Restriction: ask us to pause using your information while a question is settled.
• Portability: ask for your information in a format you can take elsewhere.
• Objection: object to us using your information for marketing, or on the basis of legitimate interest.
• Withdrawing consent: change your mind about anything you agreed to, at any time.

To use any of these rights, email [email address]. If you are unhappy with how we have handled your information you can complain to the Information Commissioner’s Office at ico.org.uk.

Marketing emails

We only email you news and offers if you have signed up or told us we may. Every email has an unsubscribe link, and you can also ask us to stop at any time.

Cookies

We use cookies and similar technologies to make the site work and to understand how it is used. Our cookie policy explains what they are and how to control them.

Children

Our website is not aimed at children under 13 and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The date at the top of the page shows when it last changed.